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Frequently Asked Questions
How long will my order take?
How long will my order take?
Each item is handmade, so please allow 1–2 weeks for crafting plus 5–7 days for shipping. Times may vary slightly.
Can I return or exchange my order?
Can I return or exchange my order?
Yes! If you’re not satisfied, you can return or exchange your order within 30 days. Items must be in their original condition.
Are your products food-safe?
Are your products food-safe?
Absolutely. All our ceramics are made with high-temperature crystalline glazes and food-safe coatings. They are dishwasher and microwave safe.
How do I care for my items?
How do I care for my items?
Clean your ceramics with a soft sponge and mild detergent. They are dishwasher safe, but avoid harsh abrasives to keep the glaze looking beautiful.
Are all items unique?
Are all items unique?
Yes! Each piece is handcrafted, and natural variations in color, pattern, and texture make every item one-of-a-kind.